Conversational AI Blog (15)

Conversational IVR is not your typical phone menu, know how

Customer Experience, Employee Experience, Conversational IVR

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Key takeaways from PostFinance’s Conversational IVR deployment on how to create an intelligent...

conversational ivr for self service

A Practitioner's Guide to Conversational AI Technology

Customer Experience, Virtual Assistant Platform, Employee Experience

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The what, why, when, which, where and how of conversational AI technology

Table of Contents:

transformative approach to self service automation

5 Ways in which 5G can Revolutionize Customer Experience for Europe

Artificial Intelligence, Customer Experience, Virtual Assistant Platform

Ankit Shah & Archi Roy Choudhury

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The next generation of mobile wireless technology, popularly known as 5G, will represent a quantum...

Five ways 5G will impact the customer experience

Traditional Banks can Challenge Fintech Firms with Conversational AI

Banking & Financial Services, Customer Experience, Virtual Assistant Platform

Aurosikha Priyadarshini

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Almost 90% of incumbent financial institutions believe that part of their business will be lost to...

Conversational AI for Banking & Financial Services