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Kore.ai Blog

One-stop for everything related to AI-first
experience automation

Zach Morrison

Recent Posts

5 Contact Center Must-Haves for Exceptional Customer Service

Customer service expectations have changed significantly in the last few years. Modern consumers expect quick response...

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Empower Supervisors to Streamline Contact Center Operations and Drive Efficiency

Contact Centers play a crucial role in ensuring customer satisfaction and maintaining a positive image for your brand....

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Benefits Of Adopting a Simplified, AI-Powered Desktop For Contact Center Agents

As a contact center agent, your desktop dashboard is your most important tool for managing your work. If it’s...

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How to Reduce Contact Center Hold Times to Increase Customer Satisfaction

Customers expect prompt and efficient service when they reach out to a company which can be hindered by long hold-times...

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