What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...
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experience automation
What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...
Read MoreThe Kore.ai XO Platform v10.0 Release is now LIVE! This new release has several added innovations and enhancements that...
Read MoreAs artificial intelligence aficionados, it is always exciting to see a new piece of AI technology that stands out from...
Read MoreContext gives meaning and understanding to our conversations every day. Think...
Read MoreExpanding your contact center can seem nearly impossible to scale - especially with high agent attrition and low...
Read MoreSo you want to build contextual awareness in your intelligent virtual...
Read MoreThe global conversational AI market is expected to rise at a CAGR of 21.4% and surpass $13,291.3 million from 2021 to...
Read MoreAs enterprises continue to produce large volumes of data and content, it is becoming challenging and time-consuming for...
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