Happy New Year!

While the world in 2021 was still reeling and recovering from COVID-19, enterprises of all sizes...

Have you ever interacted with a virtual assistant? How did the conversation flow? Was it natural or did it seem...

Over 75% of customers are more likely to return if support is in their own language - CSA Research

At a time when companies around the world are making the shift to distributed, digital work environments, there is a...

For any business that runs a contact center to handle customer requests, it’s no secret that agent turnover is high....

We’re thrilled to launch the newest version of our product, Kore.ai BankAssist, today at FinovateFall, in New York...

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Key takeaways from PostFinance’s Conversational IVR deployment on how to create an intelligent...

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The what, why, when, which, where and how of conversational AI technology

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Listen on the go!

Technologies like AI and automation are the backbone of the fourth industrial revolution. They...