Enterprise AI Blogs

Kore.ai vs ChatGPT: What's the Best AI for Your Business?

With so many AI tools available, how do you choose the right one? Do you go with OpenAI’s ChatGPT, known for its...

Scaling Your Enterprise Teams with AI Agents

As we step into 2025, scaling a business feels more like an uphill battle than ever before. With rising costs,...

2025: The Year AI Chatbots Finally Set Your IT Operations Free

As we enter 2025, IT operations are under increasing pressure. With ticket volumes rising while AI and automation are...

Kore.ai Positioned as an Emerging Leader in Gartner’s EMQs for Generative AI Engineering and GenAI Applications

Gartner EMQ leader, Generative AI leader, GenAI application leader, Agentic AI, Gartner GenAI Report, Kore GenAI MQ leader

Generative AI (GenAI) is reshaping how businesses operate, innovate, and deliver value across industries. Defined by...

No More Holiday Stress: AI Helps SMBs Win Big

The holiday season is upon us. For small businesses, that means a rush of online traffic and an influx of last-minute...

Breaking Knowledge Silos with AI-Driven Contextual Search

Enterprise Search, RAG, Information Retrieval, Retrieval-Augmented Generation, AI in Organizations, Enterprise AI, Employee Productivity, Knowledge Management, Organizational Efficiency

How much time do employees spend every day looking for the information they need? According to McKinsey and IDC in...

Knowledge Base Access and CRM Integration Are Finally Easy

Elvis Vilasboas Rosa

IT operations, digital transformation, and service desk professionals know efficiency drives day-to-day work. You're...

Next-Gen Workplace Automation: How AI in Human Resources is Changing the Game for Recruiters

Let’s face it—hiring today is more complex and competitive than ever. Recruiters aren’t just tasked with filling roles;...

How AI is Transforming Recruiting for a Better Future

AI Chatbots Ignite Efficiency and Empower Your Team

Elvis Vilasboas Rosa

As an IT operations manager or service desk professional within a small business, you’re challenged daily to manage...