Today's businesses do not confine themselves to one location or demographic. They could potentially acquire customers...

The Orlando-based company is Named a Leader in the first-ever Gartner Magic Quadrant for Enterprise Conversational AI...

Happy New Year!

While the world in 2021 was still reeling and recovering from COVID-19, enterprises of all sizes across...

Have you ever interacted with a virtual assistant? How did the conversation flow? Was it natural or did it seem...

Over 75% of customers are more likely to return if support is in their own language - CSA Research

At a time when companies around the world are making the shift to distributed, digital work environments, there is a...

For any business that runs a contact center to handle customer requests, it’s no secret that agent turnover is high....

We’re thrilled to launch the newest version of our product, Kore.ai BankAssist, today at FinovateFall, in New York...

Listen on the go!

Key takeaways from PostFinance’s Conversational IVR deployment on how to create an intelligent...