For any business that runs a contact center to handle customer requests, it’s no secret that agent turnover is high....
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For any business that runs a contact center to handle customer requests, it’s no secret that agent turnover is high....
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We’re thrilled to launch the newest version of our product, Kore.ai BankAssist, today at FinovateFall, in New York...
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Key takeaways from PostFinance’s Conversational IVR deployment on how to create an intelligent...
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Table of Contents:
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Technologies like AI and automation are the backbone of the fourth industrial revolution. They...
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The next generation of mobile wireless technology, popularly known as 5G, will represent a...
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Do you have a personal enterprise knowledge repository? How do you access your enterprise/team knowledge base? Do...
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Almost 90% of incumbent financial institutions believe that part of their business will be lost...
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Apart from being a rather confusing year, 2020 a decade since the Google Assistant came to exist as an application,...
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