Kore.ai Blog

Generative AI (GenAI) sometimes gives inconsistent answers to the same question – a problem known as hallucination....

Is manual appointment scheduling slowing down your business? Between the back-and-forth emails, endless phone calls,...

Walking down the corridors of Tallahassee Community College (TCC), you'll feel the pulse of an institution renowned for...

Feeling like it's a constant battle to keep your customers happy across channels?

Struggling to deliver exceptional customer service with a limited team? You're not alone. Small businesses often face...

Picture this: a world where the chill of debt collection meets the warmth of compassion. Sounds far-fetched? 

Are you feeling overwhelmed by customer inquiries? Are your agents struggling to give consistent responses? Does...

Wondering if AI is out of reach for your small business? It is more accessible than you might think. While it may seem...

Creating a futuristic digital workplace is crucial for any organization that’s aiming to attract, retain, and nurture...