Kore.ai Blog

Testing intelligent virtual assistants (IVA’s) to iterate and improve the NLU model is a critical step in the virtual...

“Dialog intents” for an intelligent virtual assistant or chatbot are predefined actions or goals that a virtual...

Introduction to Contextual Awareness

Context gives meaning and understanding to our conversations every day. Think...

Introduction to How to Manage Context for IVAs

So you want to build contextual awareness in your intelligent virtual...

Are you curious about how AI-powered chatbots are transforming customer support? Given the increasing number of people...