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      Kore.ai Blog

      One-stop for everything related to AI-first
      experience automation

      Nick Orlando

      Recent Posts

      Why Testing Is Critical Before Launching Intelligent Virtual Assistants

      Testing intelligent virtual assistants (IVA’s) to iterate and improve the NLU model is a critical step in the virtual...

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      How To Train Virtual Assistants On Dialog Intents On The Kore.ai XO Platform

      “Dialog intents” for an intelligent virtual assistant or chatbot are predefined actions or goals that a virtual...

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      Why is Contextual Awareness Critical to Your Intelligent Virtual Assistant?

      Introduction to Contextual Awareness

      Context gives meaning and understanding to our conversations every day. Think...

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      How to Manage Context in the Kore.ai Experience Optimization (XO) Platform

      Introduction to How to Manage Context for IVAs

      So you want to build contextual awareness in your intelligent virtual...

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      20 Questions About AI Chatbots for Customer Support

      Are you curious about how AI-powered chatbots are transforming customer support? Given the increasing number of people...

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