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Kore.ai Blog

One-stop for everything related to AI-first
experience automation

Nick Orlando

Recent Posts

Why Testing Is Critical Before Launching Intelligent Virtual Assistants

Testing intelligent virtual assistants (IVA’s) to iterate and improve the NLU model is a critical step in the virtual...

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How To Train Virtual Assistants On Dialog Intents On The Kore.ai XO Platform

“Dialog intents” for an intelligent virtual assistant or chatbot are predefined actions or goals that a virtual...

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Why is Contextual Awareness Critical to Your Intelligent Virtual Assistant?

Introduction to Contextual Awareness

Context gives meaning and understanding to our conversations every day. Think...

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How to Manage Context in the Kore.ai Experience Optimization (XO) Platform

Introduction to How to Manage Context for IVAs

So you want to build contextual awareness in your intelligent virtual...

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20 Questions About AI Chatbots for Customer Support

Are you curious about how AI-powered chatbots are transforming customer support? Given the increasing number of people...

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