Reimagining Customer Experience with Conversational AI

Industries are betting big on Artificial Intelligence (AI), especially Conversational AI, to expand their customer base and reduce operational...
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How Chatbots are all set to Transform the Travel Industry

The Age of the Smart Traveller is here We live in the age of transformation. The digital wave has made its way in every aspect of human life. From...
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How Kore.ai Virtual Sales Assistant Boosts Interactive Commerce, Elevates Customer Experience

‘Interactive Commerce’ or conversational commerce is where a conversational AI driven bot helps consumer in making a purchase without or with...
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How Kore.ai’s Automated Speech Recognition Engine Powers IVR Systems to Deliver Superior Customer Experience

Integrate your existing IVR applications with conversational bots to increase service efficiency. How to deliver superior customer service using...
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How you can leverage Kore.ai ‘Smart Alerts’ for better customer service, improved communications

SMS alerts are a one-way communication, whereas Chatbots are interactive and enable two way conversations through ‘Smart Alerts’. Smart Alerts...
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The Statistical Side of Chatbots

Stats never tell the whole story, but they can certainly help add valuable context to it. The story of chatbots for the enterprise is an evolving...
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AI-rich, Conversational UIs can help Healthcare leaders play catch-up in the innovation race

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Outsourcing Alternative: Chatbots, the New Customer Hero

Tech is a problem-solution industry. For the last decade, many tech jobs throughout the industry, and most notably call centers, have been...
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It Takes A Village To Raise an NLP Powered Bot

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Why Millennial Customers Are Pushing Banks To Take Digital Investments The Extra Step

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