Kore.ai Blog

The rising rates of product returns in the retail industry pose significant challenges to businesses, affecting their...

The Kore.ai XO Platform is truly a global and multi-lingual solution. When customers interact with help and support...

Conversational AI and Generative Language Models are reshaping the way businesses communicate and engage with their...

How can large language models (LLMs) be used to enhance the contact center agent experience and improve customer...

If you are looking for a bot platform that can help you create intelligent virtual assistants (IVAs) for your business,...

If you've ever spent time browsing the internet, chances are you've come across an 'FAQ' section - a vital component of...

The emergence of generative language models has propelled conversational AI to new heights, revolutionizing the way we...

When it comes to developing your own Intelligent Virtual Assistant (IVA), you can design, test, train, and deploy your...

Conversational AI is the technology that enables humans to interact with machines using natural language, over voice or...