Kore.ai Blog

Building your first Intelligent Virtual Assistant (IVA) can be an exciting yet challenging endeavor, and this guide is...

Intelligent virtual assistants can deliver superior experiences for your customers, agents, and contact center...

The days of your local physician making house calls are over. In healthcare, updating technology has been a normal part...

Integrating Shopify with your virtual shopping assistant provides a game-changing advantage. This is achieved by...

Designing engaging conversations and building virtual assistants on the Kore.ai XO Platform involves a crucial step:...

Contact centers have progressed from serving as a handoff between the caller and a live agent to automating and...

In this blog we are going to talk about how to improve the performance of the Natural Language Processing (NLP) of...

In today's dynamic retail landscape, staying ahead of the competition means delivering an unparalleled customer...

Since the release of ChatGPT in late November, there has been increased speculation about the potential impact that...