What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...
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What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...
Read MoreExpanding your contact center can seem nearly impossible to scale - especially with high agent attrition and low...
Read MoreWith the rise of digital technologies, the way we bank has changed - making it faster, easier, and more convenient for...
Read MoreImproving customer satisfaction sounds like it would be an easy task - you just need to make every customer on every...
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