Kore.ai Blog

What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...

Expanding your contact center can seem nearly impossible to scale -  especially with high agent attrition and low...

With the rise of digital technologies, the way we bank has changed - making it faster, easier, and more convenient for...

Improving customer satisfaction sounds like it would be an easy task - you just need to make every customer on every...