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Kore.ai Blog

One-stop for everything related to AI-first
experience automation

Marli Tucker

Recent Posts

This Leading Slovenian Bank Reached 94% Automation and Boosted NPS in 6 Weeks

What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...

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How Contact Centers are Increasing their ROI at Scale with Conversational AI

Expanding your contact center can seem nearly impossible to scale -  especially with high agent attrition and low...

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How Banks and Credit Unions are Using Virtual Assistants to Increase CSAT

With the rise of digital technologies, the way we bank has changed - making it faster, easier, and more convenient for...

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How Contact Centers are Improving CSAT Scores while Reducing Service Costs with AI

Improving customer satisfaction sounds like it would be an easy task - you just need to make every customer on every...

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