Kore.ai Blog

Choosing the right AI solution is key to shaping your tech stack and optimizing your business processes. In this ...

Legacy chatbots, built on rigid decision trees and basic natural language processing (NLP), often struggle with the...

The AI landscape is highly competitive, with major players like OpenAI’s ChatGPT and Kore.ai each leading in their...

With so many AI tools available, how do you choose the right one? Do you go with OpenAI’s ChatGPT, known for its...

As we enter 2025, IT operations are under increasing pressure. With ticket volumes rising while AI and automation are...

The holiday season is upon us. For small businesses, that means a rush of online traffic and an influx of last-minute...

The majority of customer experience (CX) executives in the US expect bigger technology budgets to brace for the year’s...