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      One-stop for everything related to AI-first
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      Neha Singh

      Neha Singh
      Director of Product Management at Kore AI | Meta | HBS | BCG
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      Recent Posts

      The IT Service Desk Evolution: Navigating the AI Landscape

      Artificial Intelligence, IT Incident Management, Modernisation, Incident Management, IT Automation, IT Investment, IT Trends, IT Strategy, ITSM Tools, SaaS, IT Operations

      In the evolving world of IT, the service desk has undergone a significant transformation, reflecting broader shifts in...

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