Kore.ai Blog

The launch of ChatGPT in 2022 was a watershed moment for AI, bringing its capabilities into the mainstream. As we...

Kore.ai is platform agnostic, so you can integrate advanced AI with all of your preferred communication...

The majority of customer experience (CX) executives in the US expect bigger technology budgets to brace for the year’s...

In the global race to harness the power of AI, governments are increasingly stepping up to ensure its safe and ethical...

From tech trends to the economic potential of generative AI, artificial intelligence is shaping the future of the...

Generative AI (GenAI) sometimes gives inconsistent answers to the same question – a problem known as hallucination....

Is manual appointment scheduling slowing down your business? Between the back-and-forth emails, endless phone calls,...

Walking down the corridors of Tallahassee State College (TSC), you'll feel the pulse of an institution renowned for its...

Feeling like it's a constant battle to keep your customers happy across channels?