Kore.ai Blog

In the global race to harness the power of AI, governments are increasingly stepping up to ensure its safe and ethical...

From tech trends to the economic potential of generative AI, artificial intelligence is shaping the future of the...

Generative AI (GenAI) sometimes gives inconsistent answers to the same question – a problem known as hallucination....

Is manual appointment scheduling slowing down your business? Between the back-and-forth emails, endless phone calls,...

Walking down the corridors of Tallahassee State College (TSC), you'll feel the pulse of an institution renowned for its...

Feeling like it's a constant battle to keep your customers happy across channels?

Struggling to deliver exceptional customer service with a limited team? You're not alone. Small businesses often face...

Picture this: a world where the chill of debt collection meets the warmth of compassion. Sounds far-fetched? 

Are you feeling overwhelmed by customer inquiries? Are your agents struggling to give consistent responses? Does...