Kore.ai Blog

Building your first Intelligent Virtual Assistant (IVA) can be an exciting yet challenging endeavor, and this guide is...

Integrating Shopify with your virtual shopping assistant provides a game-changing advantage. This is achieved by...

Designing engaging conversations and building virtual assistants on the Kore.ai XO Platform involves a crucial step:...

In this blog we are going to talk about how to improve the performance of the Natural Language Processing (NLP) of...

Since the release of ChatGPT in late November, there has been increased speculation about the potential impact that...

As a retailer, you're always thinking of ways to keep your customers coming back for more and how to provide them with...

Using bots has become a part of our daily lives and with the benefits they provide in reducing operational costs,...

What do you do when your contact center solution isn’t really solving your problems? For NovaKBM, this wasn’t just a...

Expanding your contact center can seem nearly impossible to scale - especially with high agent attrition and low...