Kore.ai Blog

Listen on the go!

Artificial intelligence (AI) has become, for many of us, an integral part of our daily lives, and...

Technology has always been an important part of call centers — it can find the next available agent, helps them engage...

Every business leader is striving to create a digital enterprise that has two technologies to bet on - Digital...

Customer service and support leaders are not only vocally optimistic about technology for 2020, but they are also...

The most important lesson COVID-19 has taught every business that manages customer service experience in some form or...