Conversational AI Blog | Anam Naqvi

Anam Naqvi

Anam strives to simplify concepts, not just as a marketer but as an explainer to the customer too. Her content strategy experience in various sectors, positions her well to take on challenges to present content in a compelling format. She is driven by the interest in Conversational AI and how it can change the way individuals and businesses function.

Recent Posts

Conversational IVR is not your typical phone menu, know how

Customer Experience, Employee Experience, Conversational IVR

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Key takeaways from PostFinance’s Conversational IVR deployment on how to create an intelligent...

conversational ivr for self service

A Practitioner's Guide to Conversational AI Technology

Customer Experience, Virtual Assistant Platform, Employee Experience

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The what, why, when, which, where and how of conversational AI technology

Table of Contents:

transformative approach to self service automation