Kore.ai Blog

With WhatsApp approaching nearly 3 billion users in 2024, your customers are already there. Now, imagine having a...

The majority of customer experience (CX) executives in the US expect bigger technology budgets to brace for the year’s...

In the global race to harness the power of AI, governments are increasingly stepping up to ensure its safe and ethical...

From tech trends to the economic potential of generative AI, artificial intelligence is shaping the future of the...

Generative AI (GenAI) sometimes gives inconsistent answers to the same question – a problem known as hallucination....

Is manual appointment scheduling slowing down your business? Between the back-and-forth emails, endless phone calls,...

Walking down the corridors of Tallahassee State College (TSC), you'll feel the pulse of an institution renowned for its...

Feeling like it's a constant battle to keep your customers happy across channels?

Struggling to deliver exceptional customer service with a limited team? You're not alone. Small businesses often face...