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The next generation of mobile wireless technology, popularly known as 5G, will represent a...

Do you have a personal enterprise knowledge repository? How do you access your enterprise/team knowledge base? Do...

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Almost 90% of incumbent financial institutions believe that part of their business will be lost...

Apart from being a rather confusing year, 2020 a decade since the Google Assistant came to exist as an application,...

Rising consumer expectations is making it difficult for customer service agents to deliver an outstanding...

This is an interesting point in time when we all use or hear these lines on a daily basis :

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Europe is the biggest market that outsources contact centers following North America. It...

AI-powered Enterprise Virtual Assistant Helps Employees Optimize Productivity in These Troubled Times

In this age of...

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Last month, Amazon launched Honeycode a no-code/low-code platform to develop apps. While Google...