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Technologies like AI and automation are the backbone of the fourth industrial revolution. They aim...
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Technologies like AI and automation are the backbone of the fourth industrial revolution. They aim...
Read MoreListen on the go!
The next generation of mobile wireless technology, popularly known as 5G, will represent a quantum...
Read MoreDo you have a personal enterprise knowledge repository? How do you access your enterprise/team knowledge base? Do you...
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Almost 90% of incumbent financial institutions believe that part of their business will be lost to...
Read MoreApart from being a rather confusing year, 2020 a decade since the Google Assistant came to exist as an application,...
Read MoreRising consumer expectations is making it difficult for customer service agents to deliver an outstanding experience,...
Read MoreThis is an interesting point in time when we all use or hear these lines on a daily basis :
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Europe is the biggest market that outsources contact centers following North America. It occupied...
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