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Kore.ai Blog

One-stop for everything related to AI-first
experience automation

How Digital Assistance Can Resolve Agent Interaction Challenges

Rising consumer expectations is making it difficult for customer service agents to deliver an outstanding...

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Call Automation & Digital Deflection Solution for Healthcare Contact Centers

This is an interesting point in time when we all use or hear these lines on a daily basis :

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Five Ways Virtual Assistants Can Support Contact Centers in Europe

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Europe is the biggest market that outsources contact centers following North America. It...

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Why a Low-code/No-code Platform is Ideal for Driving Greater Adoption of Virtual Assistants

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Last month, Amazon launched Honeycode a no-code/low-code platform to develop apps. While Google...

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Kora Represents the Pinnacle of Contemporary UX You Can Easily Access

Hasn’t it startled you: on an average day you might actually be interacting with your electronic gadgets more than...

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Why It’s Time to Make Virtual Assistants Part of Every Business Solution

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Artificial intelligence (AI) has become, for many of us, an integral part of our daily lives,...

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AI is Now Firmly Part of Every Call Center’s Strategy for Growth

Technology has always been an important part of call centers — it can find the next available agent, helps them...

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Now, More Than Ever, is Time for Banks to Adopt Conversational AI With Vigour

Banks were already marking digital transformation as a top priority as they faced competition from challenger banks...

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