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Five Ways Virtual Assistants Can Support Contact Centers in Europe

Europe is the biggest market for contact center outsourcing after North America. It occupied a market share of 25.05% in 2018, and with the...
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Why a Low-code/No-code Platform is Ideal for Driving Greater Adoption of Virtual Assistants

Last month, Amazon launched Honeycode a no-code/low-code platform to develop apps. While Google and Microsoft had already been in this market with...
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Why It’s Time to Make Virtual Assistants Part of Every Business Solution

Artificial intelligence (AI) has become, for many of us, an integral part of our daily lives, and over the years brought considerable change to...
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Now, More Than Ever, is Time for Banks to Adopt Conversational AI With Vigour

Banks were already marking digital transformation as a top priority as they faced competition from challenger banks and fintech startups who...
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How To Empower Your Enterprise Automation Strategy, Smartly?

Every business leader is striving to create a digital enterprise that has two technologies to bet on - Digital Transformation and Automation. Only...
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Kore.ai Virtual Assistant Platform Release 7.3. We Got What You Asked For!

In the last three to four months the world has seen so much change that people are adapting to new ways of living. Working remotely has become the...
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How to Cook Up a ‘Smart’ Virtual Assistant - Learn the Secret Sauce to Success

Banks, hotels, airports and many other businesses had to go through tremendous changes in tech adoption as a result of the pandemic – they had to...
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How a Seamless Fusion of Voice, Text & Digital Self-serve Channels is Driving Customer Service Excellence Within Financial Services Firms

As an executive spearheading a global bank or as the one leading customer services for a telecommunications major have you witnessed such sudden...
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Earn Your Spurs as a Virtual Assistant Developer with Kore.ai Certification

Get started on building your own virtual assistant on Kore.ai Platform now Adopting an AI-enabled virtual assistant for your organization is a bit...
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AI-rich Virtual Assistants Set to Unleash a New Era of Digital Banking Experience

How are the new technologies and digitization impacting various segments of the world economy, particularly the banking industry?
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