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What re:imagine 2025 Revealed: AI Is Now How Work Works

Author: Raj Koneru

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At re:imagine 2025, industry leaders gathered expecting to see AI in action. What unfolded instead was a defining moment—enterprises scaling AI agents with clear purpose and unwavering precision.

AI is no longer experimental—it’s a strategic imperative, embedded deeply into business operations and driving meaningful customer engagement. Companies are moving beyond pilots to build trustworthy, orchestrated AI ecosystems that deliver measurable outcomes.

Across industries—from financial services and healthcare to retail and travel—the message was clear:
AI is now the foundation of how work gets done.

From potential to enterprise impact

When Kore.ai was founded, our vision was to improve interactions—between people, data, and systems.

Today, that vision has evolved into helping organizations embed agentic AI into every layer of their operations.

The following figures reflect benchmarks from organizations using Kore.ai to automate knowledge-intensive processes, orchestrate decisions, and scale enterprise-grade AI across functions.

  • Up to 40% faster time to market
  • 65% improvement in decision-making speed
  • 30% gain in workforce productivity
  • 45% performance improvement across key workflows
  • 25% increase in revenue impact

We’re already seeing how enterprises that embrace agentic AI are unlocking measurable results across the board.

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At re:imagine, we showcased how these results were made possible–through AI agents that enhance customer service, orchestrate complex processes, and assist employees directly within their tools of choice.


Designed for real-world outcomes

AI’s promise is only realized when it drives clear business value.

That’s why our partners and customers focus on delivering connected, scalable solutions that work across people, processes, and systems.

We’re enabling companies to unify AI-driven customer experiences, automate decision-heavy workflows without IT bottlenecks, and equip knowledge workers with contextual, role-aware assistance—bringing efficiency, agility, and satisfaction to every interaction.

All of this sits atop a unified platform architecture, designed for security, compliance, and seamless integration.


Powered by partnerships

Technology transformation requires collaboration.

At re:imagine, our partners and customers—including AWS, Morgan Stanley, Gartner, Eli Lilly, Forrester, and others—demonstrated how a combined ecosystem accelerates AI adoption.

Together, we introduced new orchestration frameworks to integrate diverse AI models, strengthened enterprise-grade trust layers for data privacy and compliance, and showcased deep integrations spanning cloud, CRM, telephony, and ITSM systems.

Customer stories on the main stage underscored the impact when vision meets execution.

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Looking ahead

AI isn’t the future of work—it is the work.

To thrive, organizations need platforms that understand intent, coordinate complex systems, and build trust at every touchpoint.

That’s what Kore.ai delivers. And with our partners and customers, we’re driving the next era: one that’s agentic, orchestrated, and AI-powered.

The future of enterprise work is here—and it’s time to lead.


Taking re:imagine Global - One City at a Time

The energy of re:imagine doesn’t end in Orlando.

With the re:imagine Roadshow, we’re taking that momentum worldwide—meeting leaders where they are, in cities across North America, Europe, the Middle East, and Asia-Pacific.

Each stop is a chance to go deeper: to explore real-world use cases, tackle regional challenges, and build the AI-powered future together.

 

Check out the re:imagine content portal

 

Join us on the re:imagine City Tour

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