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      experience automation

      The Weekly Enterprise Customer Q&A: RPA vs. Chatbots, GUI Support, and NL Training Timelines

      Citizen Developer

      Editor’s note: Over the course of our two-and-half-year quest to build an enterprise grade Bots Platform, we’ve fielded...

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      Digital Banking Customer Support Embraces Chatbots

      Banking & Financial Services

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      AI-Rich-Chatbots-Banking.jpg

      How Supply Chain Management Bots Align Your Workforce and Customers to “Sing in Perfect Harmony”

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      SAP-kore-blog-supply-chain-hero.png

      A New Technological Unity: How Chatbots, APIs, and AI Make Systems Equal To People in Enterprise Collaboration

      Citizen Developer

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      Conversational AI improves customer service

      How to Select a Chatbot Development Platform: The Underlying Lessons of Facebook’s F8

      Citizen Developer

      This week, Facebook used F8 to give the world a view into its company strategy and product roadmap. Throughout...

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      f8-select-bot-dev-1.jpg

      AI-rich, Conversational UIs can help Healthcare leaders play catch-up in the innovation race

      Customer Experience, Healthcare

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      Outsourcing Alternative: Chatbots, the New Customer Hero

      Customer Experience

      Tech is a problem-solution industry. For the last decade, many tech jobs throughout the industry, and most notably call...

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      Outsourcing-Alternative-Chatbotsthe-New-Customer.jpg

      Chatbot NLP: Adding an Insurance Policy to Machine Learning

      Artificial Intelligence

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      Machine learning in insurance

      What is an Enterprise Chatbot Platform? A Guide and Checklist To Elevate Your Chatbot Strategy and Capabilities

      Artificial Intelligence

      Chatbots Are Here to Stay: 2019 in Retrospect

      Going into 2019, many technologists predicted higher and broader adoption...

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