Introduction

Engage with your audience on their terms. To connect effectively, it's essential to understand their unique needs, priorities, preferred communication methods, and time constraints. You'll achieve better outcomes when you can contextualize every conversation.

With XO Express no-code tools, you can build highly customized and interactive conversational workflows in minutes.

Orchestrated Conversations

Orchestrate highly relevant conversational experiences throughout the customer journey by initiating with a chatbot and seamlessly following up with live chats and more.

Kore.ai is all about enabling meaningful conversation, which can occur anywhere, whether online or offline, with humans or AI. The challenge lies in efficiently handling inquiries at scale while maintaining the depth, relevance, and natural flow of real-world interactions.

Our platform integrates instant communication technologies to bridge this gap. By combining rules-based workflows and AI-driven chatbots with live chat, search AI, and agent interactions, XO Express accelerates and enhances engagements profitably and at scale.

Stand out from the crowd with impactful conversational marketing and customer assistance powered by AI and structured chatbots.

Lead Capture

For website lead capture, intelligent search plays a significant role in enhancing user experience and optimizing conversion rates. By implementing intelligent search functionalities, websites can efficiently guide visitors to relevant content or products based on their search queries.

This not only improves navigation but also ensures that potential leads find what they are looking for quickly, increasing the likelihood of conversion. Intelligent search algorithms can analyze user intent, suggest related items or content, and adapt results based on user behavior and preferences, thereby personalizing the experience and maximizing the effectiveness of lead capture strategies.

Overall, leveraging intelligent search capabilities for website lead capture empowers businesses to provide a seamless and intuitive browsing experience, ultimately driving higher quality leads and improving conversion rates. 

Intelligent Web Search

One example of how an SMB can make its website more interactive is an intelligent AI search bar. For instance, upon launching the search bar, a greeting message of up to 60 characters is displayed, with easily customizable text color options.

Users can enable the "Show Searches" feature to view their previous queries, which appear as cards when the search bar is selected. Options include displaying either frequent or recent searches.

Enabling the auto-complete option predicts and completes words as users type, saving time and effort.

Query suggestion further enhances efficiency by offering prompts and options, reducing the time spent on entering or selecting queries. Makers can specify the number of suggestions displayed (0-3 for bottom-up and 0-5 for top-down experiences).

When used alongside Live Search Results, which appear in the background, users can scroll to explore real-time search outcomes seamlessly.

Search Interfaces

The video below shows the different web search interfaces with the configurations available.

In Conclusion

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