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      Kore.ai Technical Blog

      One-stop for everything related to AI-first
      experience automation

      UniMS-RAG: Unified Multi-Source RAG for Personalised Dialogue

      Considerable development has taken place in the area of RAG, especially in adding structure and multi-document...

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      Prompt-RAG: Vector Embedding Free Retrieval-Augmented Generation

      Prompt-RAG certainly has limitations, but in selected instances, Prompt-RAG will serve well as an alternative to the...

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      Understanding LLM User Experience & Expectation

      This study surfaces valuable insights into the frequency of LLM use together with user intents, expectations and...

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      Bulk Data Discovery

      Human supervision & annotation of data will increase in importance, and numerous tools are being developed to...

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      Concise Chain-of-Thought (CCoT) Prompting

      Traditional CoT comes at a cost of increased output token usage, CCoT prompting is a prompt-engineering technique which...

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      Making Conversational AI Accessible For Small and Medium Organisations

      Introduction

      In the rapidly evolving digital landscape, conversational AI is transforming how businesses interact with...

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      The Corner Store Can Have A Chatbot

      Introduction

      Apart from cost, a considerable impediment to smaller businesses adopting any form of AI is access to...

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      SMBs Can Enhance Their Websites With Advanced Lead Capture

      Introduction

      Engage with your audience on their terms. To connect effectively, it's essential to understand their...

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      Empowering Small to Medium-Sized Businesses to Design, Build & Launch Their Own Conversational AI Applications

      Introduction

      In today's digital landscape, small to medium-sized businesses (SMBs) are increasingly recognizing the ...

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