Prasanna Arikala

As the CTO and Head of Product, Prasanna is responsible for leading product development, building high-performance teams, drive innovation and product strategy. Being the first employee, Prasanna has built a 400+ member strong engineering, product and R&D teams based out of India. For the past eight years, we have been building conversational AI platform that has been positioned as a leader in magic quadrant, along with a suite of products transforming digital workplace and contact centers using conversational AI.

Recent Posts

AI for Retail: How Large Language Models are Shaping the Landscape

ChatGPT, generative ai, Large Language Models, AI in Retail, Retail Industry

Retail Industry's Shift to Personalization

In today's digital world, where consumers have access to a vast array of...

The Future of Virtual Assistant Development: The Rise of Zero-Shot and Few-Shot Learning Models

Artificial Intelligence, ChatGPT, llm, generative ai, zero-shot

Raghunandan Yerram

Keeping up with growing customer expectations is a tough battle for businesses. Customers have no loyalty and one or...

ChatGPT Enhances Conversational AI But It’s Not a Business Solution

ChatGPT, Conversational AI platforms

The world has been captivated by OpenAI's newest Large Language Model(LLM) chatbot, ChatGPT, since it launched in...

Why ChatGPT Is Not A Replacement For Enterprise Conversational AI Platforms

Artificial Intelligence, conversational AI, xo platform, ChatGPT

Girish Ahankari

As artificial intelligence aficionados, it is always exciting to see a new piece of AI technology that stands out from...