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      Kore.ai Blog

      One-stop for everything related to AI-first
      experience automation

      Nitika Rawat

      Recent Posts

      Decoding the Dynamics of CX: Trends Shaping 2024 and Beyond!

      As 2024 unfolds, we stand on the cusp of a groundbreaking human-machine partnership. In this unfolding, we are...

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      Top 5 Reasons Agents Prefer Tech Over Pay

      Welcome to our exploration of the future of contact centers, guided by the groundbreaking insights from the Kore.ai...

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      Exploring Kore.ai's Vision for AI Evolution with the Recent Funding Infusion

      A Triumph Amid Tech Turmoil

      The halls of Kore.ai echo with an electrifying buzz as we celebrate a monumental...

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      How Generative AI is Reshaping Global Industries

      In the not-so-distant past, the term "Artificial Intelligence" often conjured images of futuristic robots and computer...

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      The IVA Advantage: A Strategic Must for Modern Contact Centers

      Contact Center Excellence Blog Series

      Welcome to another installment in our 'Contact Center Excellence' series, where...

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      What's Behind the Agents' Knock Knock? Decoding Contact Center Ratings

      Contact Center Excellence Blog Series

      Picture this: The bustling domain of contact centers, where things are always on...

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      How Large Language Models are Shaping the Retail Landscape

      Retail Industry's Shift to Personalization

      In today's digital world, where consumers have access to a vast array of...

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