Nitika Rawat

Recent Posts

Exploring Kore.ai's Vision for AI Evolution with the Recent Funding Infusion

A Triumph Amid Tech Turmoil

The halls of Kore.ai echo with an electrifying buzz as we celebrate a monumental...

An Up-Close Dive into Kore.ai's $150M Funding Triumph

How Generative AI is Reshaping Global Industries

In the not-so-distant past, the term "Artificial Intelligence" often conjured images of futuristic robots and computer...

The IVA Advantage: A Strategic Must for Modern Contact Centers

Contact Center Excellence Blog Series

Welcome to another installment in our 'Contact Center Excellence' series, where...

What's Behind the Agents' Knock Knock? Decoding Contact Center Ratings

conversational AI, Agent Experience, Contact Centers, intelligent virtual assistant, Agent satisfaction

Contact Center Excellence Blog Series

Picture this: The bustling domain of contact centers, where things are always on...

How Large Language Models are Shaping the Retail Landscape

ChatGPT, generative ai, Large Language Models, AI in Retail, Retail Industry

Retail Industry's Shift to Personalization

In today's digital world, where consumers have access to a vast array of...