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Kore.ai Blog

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Autonomous AI Agents: The New Workforce Partners You Can't Afford To Ignore

GenAI arrived to alleviate the pressure and grind of routine tasks, and it did. As McKinsey reported last year,...

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The GenAI Testing Playbook: Best Practices for AI-Driven Testing & Deployment

2024 was a landmark year for Generative AI. What went wrong? The answer lies in a step too often overlooked—rigorous...

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Bridging Human-AI Collaboration: RCBC Credit’s Game-Changing Customer Support

What if we told you that the secret to exceptional customer service in banking doesn’t lie in just having more agents...

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Complete Guide: Kore.ai vs. ChatGPT for Business and Tech

Choosing the right AI solution is key to shaping your tech stack and optimizing your business processes. In this ...

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DialogGPT Is Forging A New Path In AI Understanding

Legacy chatbots, built on rigid decision trees and basic natural language processing (NLP), often struggle with the...

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