Kore.ai Blog

The holiday season is upon us. For small businesses, that means a rush of online traffic and an influx of last-minute...

How much time do employees spend every day looking for the information they need? According to McKinsey and IDC in...

IT operations, digital transformation, and service desk professionals know efficiency drives day-to-day work. You're...

Let’s face it—hiring today is more complex and competitive than ever. Recruiters aren’t just tasked with filling roles;...

As an IT operations manager or service desk professional within a small business, you’re challenged daily to manage...

In your role as an IT operations professional, your time is precious. The demands are relentless, as is the pressure to...

The paradigm of information retrieval is undergoing a profound transformation with the advent of Retrieval-Augmented...

The pace of change in IT is relentless. One moment, you're troubleshooting yesterday’s issue; the next, you're looking...

In a world where technology evolves at breakneck speed, cutting-edge innovations are reshaping how businesses operate...