---
title: Chatbots are Redefining Customer Relationships in Banks! Visit Kore.ai at FIS Connect to Learn More
description: Know how bots built by the ones like Kore.ai are making waves at FIS 2018
image: https://blog.kore.ai/hubfs/Banking_bot_blog.jpg
---

[![Kore.ai_logo-latest](https://blog.kore.ai/hubfs/Kore.ai_logo-latest.svg "Kore.ai_logo-latest")](https://blog.kore.ai/)

- AI Offerings 
    - [AI for Work](https://kore.ai/ai-for-work/)
    - [AI for Service](https://kore.ai/ai-for-service/)
    - [AI for Process](https://kore.ai/ai-for-process/)
- Agent Platform 
    - [Agentic Platform](https://kore.ai/agentic-platform/)
    - Capabilities 
          - [Multi Agent Orchestration](https://kore.ai/agent-platform/multi-agent-orchestration/)
          - [AI Engineering Tools](https://kore.ai/agent-platform/ai-engineering-tools/)
          - [Search and Data AI](https://kore.ai/agent-platform/search-data-ai/)
          - [AI Security, Compliance, & Governance](https://kore.ai/agent-platform/ai-security-compliance-governance/)
          - [No-Code & Pro-Code Tools](https://kore.ai/agent-platform/no-code-development-tools/)
          - [Integrations](https://kore.ai/agent-platform/integrations/)
    - AI Insights 
          - [Agentic Continuum](https://kore.ai/beyond-ai-agents-the-rise-of-agentic-x-and-the-future-of-intelligent-automation/)
          - [Intelligent AI Agent Networks](https://kore.ai/the-future-of-enterprise-ai-why-you-need-to-start-thinking-about-agent-networks-today/)
    - Whitepaper 
          - [Beyond AI Islands](https://kore.ai/gtd-bcg-beyond-ai-islands/)
- [Agent Marketplace](https://kore.ai/marketplace/)
- Resources 
    - Knowledgebase 
          - [Blog](https://blog.kore.ai/)
          - [Whitepapers](https://kore.ai/white-papers/)
          - [Research Analysis](https://kore.ai/research-analysis/)
          - [Webinars](https://kore.ai/webinars/)
    - Technical 
          - [Documentation](https://developer.kore.ai/virtual-assistants/)
    - Introductions 
          - [Generative AI 101](https://kore.ai/generative-ai-101-chapters/?utm_source=website&utm_medium=content&utm_campaign=main-nav)
          - [Responsible AI Framework](https://kore.ai/responsible-ai-framework/)
- Company 
    - Company 
          - [About Us](https://kore.ai/about-us/)
          - [Contact Us](https://kore.ai/contact-us/)
          - [Leadership](https://kore.ai/leadership/)
          - [Careers](https://kore.ai/careers/)
          - [Newsroom](https://kore.ai/press/)
          - [Events](https://kore.ai/events/)
    - Reviews 
          - [Analyst Recognition](https://kore.ai/analyst-recognition/)
          - [Customer Stories](https://kore.ai/customer-stories/)
    - Partners 
          - [Partner Program](https://kore.ai/partners/)
          - [Become a Partner](https://info.kore.ai/partner-si)
          - [Find a Partner](https://kore.ai/find-a-partner/)
- [Sign In](https://kore.ai/sign-in/)

[![Kore.ai_logo-latest](https://blog.kore.ai/hubfs/Kore.ai_logo-latest.svg "Kore.ai_logo-latest")](https://blog.kore.ai/)

<https://blog.kore.ai/fis-connect-2018-conference#growfast-header__mobile-nav__mmenu>

[![Kore.ai_logo-latest](https://blog.kore.ai/hubfs/Kore.ai_logo-latest.svg "Kore.ai_logo-latest")](https://blog.kore.ai/)

- AI Offerings 
    - [AI for Work](https://kore.ai/ai-for-work/)
    - [AI for Service](https://kore.ai/ai-for-service/)
    - [AI for Process](https://kore.ai/ai-for-process/)
- Agent Platform 
    - [Agentic Platform](https://kore.ai/agentic-platform/)
    - Capabilities 
          - [Multi Agent Orchestration](https://kore.ai/agent-platform/multi-agent-orchestration/)
          - [AI Engineering Tools](https://kore.ai/agent-platform/ai-engineering-tools/)
          - [Search and Data AI](https://kore.ai/agent-platform/search-data-ai/)
          - [AI Security, Compliance, & Governance](https://kore.ai/agent-platform/ai-security-compliance-governance/)
          - [No-Code & Pro-Code Tools](https://kore.ai/agent-platform/no-code-development-tools/)
          - [Integrations](https://kore.ai/agent-platform/integrations/)
    - AI Insights 
          - [Agentic Continuum](https://kore.ai/beyond-ai-agents-the-rise-of-agentic-x-and-the-future-of-intelligent-automation/)
          - [Intelligent AI Agent Networks](https://kore.ai/the-future-of-enterprise-ai-why-you-need-to-start-thinking-about-agent-networks-today/)
    - Whitepaper 
          - [Beyond AI Islands](https://kore.ai/gtd-bcg-beyond-ai-islands/)
- [Agent Marketplace](https://kore.ai/marketplace/)
- Resources 
    - Knowledgebase 
          - [Blog](https://blog.kore.ai/)
          - [Whitepapers](https://kore.ai/white-papers/)
          - [Research Analysis](https://kore.ai/research-analysis/)
          - [Webinars](https://kore.ai/webinars/)
    - Technical 
          - [Documentation](https://developer.kore.ai/virtual-assistants/)
    - Introductions 
          - [Generative AI 101](https://kore.ai/generative-ai-101-chapters/?utm_source=website&utm_medium=content&utm_campaign=main-nav)
          - [Responsible AI Framework](https://kore.ai/responsible-ai-framework/)
- Company 
    - Company 
          - [About Us](https://kore.ai/about-us/)
          - [Contact Us](https://kore.ai/contact-us/)
          - [Leadership](https://kore.ai/leadership/)
          - [Careers](https://kore.ai/careers/)
          - [Newsroom](https://kore.ai/press/)
          - [Events](https://kore.ai/events/)
    - Reviews 
          - [Analyst Recognition](https://kore.ai/analyst-recognition/)
          - [Customer Stories](https://kore.ai/customer-stories/)
    - Partners 
          - [Partner Program](https://kore.ai/partners/)
          - [Become a Partner](https://info.kore.ai/partner-si)
          - [Find a Partner](https://kore.ai/find-a-partner/)
- [Sign In](https://kore.ai/sign-in/)

[![Kore.ai_logo-latest](https://blog.kore.ai/hubfs/Kore.ai_logo-latest.svg "Kore.ai_logo-latest")](https://blog.kore.ai/)

<https://blog.kore.ai/fis-connect-2018-conference#growfast-header__mobile-nav__mmenu>

- AI Offerings 
    - [AI for Work](https://kore.ai/ai-for-work/)
    - [AI for Service](https://kore.ai/ai-for-service/)
    - [AI for Process](https://kore.ai/ai-for-process/)
- Agent Platform 
    - [Agentic Platform](https://kore.ai/agentic-platform/)
    - Capabilities 
          - [Multi Agent Orchestration](https://kore.ai/agent-platform/multi-agent-orchestration/)
          - [AI Engineering Tools](https://kore.ai/agent-platform/ai-engineering-tools/)
          - [Search and Data AI](https://kore.ai/agent-platform/search-data-ai/)
          - [AI Security, Compliance, & Governance](https://kore.ai/agent-platform/ai-security-compliance-governance/)
          - [No-Code & Pro-Code Tools](https://kore.ai/agent-platform/no-code-development-tools/)
          - [Integrations](https://kore.ai/agent-platform/integrations/)
    - AI Insights 
          - [Agentic Continuum](https://kore.ai/beyond-ai-agents-the-rise-of-agentic-x-and-the-future-of-intelligent-automation/)
          - [Intelligent AI Agent Networks](https://kore.ai/the-future-of-enterprise-ai-why-you-need-to-start-thinking-about-agent-networks-today/)
    - Whitepaper 
          - [Beyond AI Islands](https://kore.ai/gtd-bcg-beyond-ai-islands/)
- [Agent Marketplace](https://kore.ai/marketplace/)
- Resources 
    - Knowledgebase 
          - [Blog](https://blog.kore.ai/)
          - [Whitepapers](https://kore.ai/white-papers/)
          - [Research Analysis](https://kore.ai/research-analysis/)
          - [Webinars](https://kore.ai/webinars/)
    - Technical 
          - [Documentation](https://developer.kore.ai/virtual-assistants/)
    - Introductions 
          - [Generative AI 101](https://kore.ai/generative-ai-101-chapters/?utm_source=website&utm_medium=content&utm_campaign=main-nav)
          - [Responsible AI Framework](https://kore.ai/responsible-ai-framework/)
- Company 
    - Company 
          - [About Us](https://kore.ai/about-us/)
          - [Contact Us](https://kore.ai/contact-us/)
          - [Leadership](https://kore.ai/leadership/)
          - [Careers](https://kore.ai/careers/)
          - [Newsroom](https://kore.ai/press/)
          - [Events](https://kore.ai/events/)
    - Reviews 
          - [Analyst Recognition](https://kore.ai/analyst-recognition/)
          - [Customer Stories](https://kore.ai/customer-stories/)
    - Partners 
          - [Partner Program](https://kore.ai/partners/)
          - [Become a Partner](https://info.kore.ai/partner-si)
          - [Find a Partner](https://kore.ai/find-a-partner/)
- [Sign In](https://kore.ai/sign-in/)

[Try for free](https://kore.ai/try-kore-platform-for-free/)

[Banking & Financial Services](https://blog.kore.ai/tag/banking-financial-services), [archived](https://blog.kore.ai/tag/archived)

# Chatbots are Redefining Customer Relationships in Banks! Visit Kore.ai at FIS Connect to Learn More

 Author: [Anirban Guha](https://blog.kore.ai/author/anirban-guha)

- [Tweet](https://twitter.com/share)

**Attend this year’s event to explore how enterprise chatbots like the ones built by Kore.ai are making waves in the banking industry.**

FIS Connect is back! [FIS Connect 2018](https://www.fisglobal.com/conferences/2018/fisconnect2018) is one of the most sought after events to understand the emerging technologies, trends and strategies within the global banking and financial services sector. The event brings together a global network of innovators, disruptors and established players to discuss about cutting-edge technologies that are transforming banks and financial services firms and helping them drive greater growth, reduce costs, increase efficiencies and enhance customer experience.

This year, the event is scheduled for April 9-12, 2018 at the Walt Disney World Swan & Dolphin Resort Lake Buena Vista, Florida. FIS Connect is the perfect blend of educational and networking opportunities to mingle with your business acquaintances, industry analysts and the FIS team.

**AI and Chatbots in Banking**

Leading banks and financial institutions are increasingly adopting Artificial Intelligence (AI) as part of their digital strategy. AI-powered [chatbots](https://blog.kore.ai/a-complete-guide-to-chatbots) are proving to be the game changer for the big players in the banking industry, as they are significantly altering the mode of communication interface. Chatbots, messaging apps, and other popular conversational interfaces are providing easy ways to improve customer engagement, reduce operational costs, drive growth and increase employee productivity.

The 2018 conference will be a great opportunity for you to analyze, evolve, adapt and change per the the market demands. Multiple breakout session tracks and world-class Solutions Expo will enable you to tailor the conference experience to address your top-of-mind business issues.

**Kore.ai at FIS Connect 2018**

At FIS Connect 2018, [Kore.ai](https://kore.ai/) - the world’s only end-to-end, enterprise-grade platform for building AI-powered bots - plans to demonstrate how our bots and out-of-the-box solutions can help you gain the first mover advantage for banking.

Whether you are part of a bank’s IT team, or a system integrator looking to implement a smart banking bot for your client, Kore.ai's Smart bot platform will help you put your customers in control, win them over with innovation and agility, and most importantly, reduce your time to market to as low as 8 weeks!

Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016. Kore.ai is also a strategic partner of choice for Facebook, SAP, Cisco and other leading global major system integrator companies.

Interested to explore more about our enterprise chatbots? Join us for a hands-on demo of our Smart Bot platform and augment your brand success! Click on the button below to meet our leadership and product development team who will be there at **Booth #39.**

[![Book a slot](https://no-cache.hubspot.com/cta/default/3458671/06be149b-1504-4cea-b010-a2ec4c29033e.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/06be149b-1504-4cea-b010-a2ec4c29033e)

See you at FIS Connect! 

 

[![forrester-blog-img-1](https://blog.kore.ai/hubfs/forrester-blog-img-1.jpg "forrester-blog-img-1")](https://info.kore.ai/forrester-wave-report-conversational-ai-2024#access-the-report)

### Subscribe to Blog Updates

[![Kore.ai named a leader in Gartner Magic Quadrant](https://no-cache.hubspot.com/cta/default/3458671/43a5219e-9a26-4203-b313-6eaaa9dbd2e7.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/43a5219e-9a26-4203-b313-6eaaa9dbd2e7)



### Recent Posts

### Follow us on LinkedIn

## Recent Posts

[![](https://blog.kore.ai/hubfs/DSC01520-1.jpg)](https://blog.kore.ai/executive-insights-series-when-thinking-becomes-free) [Executive Insights Series 02: When Thinking Becomes Free](https://blog.kore.ai/executive-insights-series-when-thinking-becomes-free)

[![](https://blog.kore.ai/hubfs/DSC01521.jpg)](https://blog.kore.ai/what-happens-when-ai-eliminates-the-easy-conversations) [Executive Insights Series 01: What Happens When AI Eliminates the Easy Conversations](https://blog.kore.ai/what-happens-when-ai-eliminates-the-easy-conversations)

[![](https://blog.kore.ai/hubfs/DSC01356-1.jpg)](https://blog.kore.ai/dallas-reimagine-event-city-tour) [Re:imagine 2025 Dallas - Where AI Velocity Meets Control](https://blog.kore.ai/dallas-reimagine-event-city-tour)

[![](https://blog.kore.ai/hubfs/Blog%20Post%20Template-12-1.png)](https://blog.kore.ai/hype-trap-waiting-for-certainty) [The Hype Trap: Why Waiting for Certainty Guarantees You’ll Be Too Late](https://blog.kore.ai/hype-trap-waiting-for-certainty)

[Try for Free](https://kore.ai/try-kore-platform-for-free/)

![leftangle](https://blog.kore.ai/hubfs/Imported_Blog_Media/1608504-64.png)

![rightangle](https://blog.kore.ai/hubfs/Imported_Blog_Media/1608505-64.png) 

[![Request a Demo](https://no-cache.hubspot.com/cta/default/3458671/59161269-5385-4359-92bf-34a88643c829.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/59161269-5385-4359-92bf-34a88643c829) [![Build a Virtual Assistant](https://no-cache.hubspot.com/cta/default/3458671/e87d004f-e996-44e0-925f-ef6f76e50b30.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/e87d004f-e996-44e0-925f-ef6f76e50b30) [![Resources](https://no-cache.hubspot.com/cta/default/3458671/63c59009-df8c-42d7-91dd-4c7111a920ce.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/63c59009-df8c-42d7-91dd-4c7111a920ce)

![Kore.ai_Logo_Black (12)](https://blog.kore.ai/hs-fs/hubfs/Kore.ai_Logo_Black%20(12).png?width=132&height=32&name=Kore.ai_Logo_Black%20(12).png)

 

##### Let’s work together

Get answers and a customized quote for your projects

[Submit RFP](https://info.kore.ai/request-quote)

##### AI OFFERINGS

- [AI for Work](https://kore.ai/ai-for-work/)
- [AI for Process](https://kore.ai/ai-for-process/)
- [AI for Service](https://kore.ai/ai-for-service/)

##### DEVELOPERS

- [Community](https://community.kore.ai/)
- [Docs](https://docs.kore.ai/)
- [Kore.ai Academy](https://academy.kore.ai/)
- [Status](https://status.kore.com/?__hstc=59894770.fe7b8349b8ca5b1ecd3df202af95e5a3.1752466536142.1752466536142.1752820250645.2&__hssc=59894770.5.1752820250645&__hsfp=945770823)
- [Changelog](https://docs.kore.ai/xo/getting-started/whats-new-in-xo-platform/)

##### KORE.AI AGENT PLATFORM

- [Agent Platform](https://kore.ai/agent-platform/)
- [Multi Agent Orchestration](https://kore.ai/agent-platform/multi-agent-orchestration/)
- [AI Engineering Tools](https://kore.ai/agent-platform/ai-engineering-tools/)
- [Search and Data AI](https://kore.ai/agent-platform/search-data-ai/)
- [AI Security, Compliance, & Governance](https://kore.ai/agent-platform/ai-security-compliance-governance/)  
  <https://kore.ai/agent-platform/search-data-ai/>
- [No-Code & Pro-Code Tools](https://kore.ai/agent-platform/no-code-development-tools/)
- [Observability](https://kore.ai/agent-platform/observability/)
- [Integrations](https://kore.ai/agent-platform/observability/)

##### RESOURCES

- [Blog](https://blog.kore.ai/)
- [Webinars](https://kore.ai/webinars/)
- [Case Studies](https://kore.ai/customer-stories/)

##### SOLUTIONS

- [Banking](https://kore.ai/ai-for-service/banking/)
- [Retail](https://kore.ai/ai-for-service/retail/)
- [Healthcare](https://kore.ai/ai-for-service/healthcare/)
- [HR](https://kore.ai/ai-for-work/hr/)
- [IT](https://kore.ai/ai-for-work/it/)
- [Recruiting](https://kore.ai/ai-for-work/recruiting/)

##### Support

- [Partner Program](https://kore.ai/partners/)
- [Our Services](https://kore.ai/services/)
- [Get Support](https://kore.ai/support/)

- New York, USA
- Orlando, USA
- London, UK
- Frankfurt, Germany
- Hyderabad, India
- Seoul, South Korea
- Tokyo, Japan

[Privacy Policy](https://kore.ai/privacy-policy/)    [Cookie Policy    ](https://kore.ai/cookie-policy/)[Terms of Service    ](https://kore.ai/terms-of-service/)[Acceptable Use Policy    ](https://kore.ai/acceptable-use-policy/)

© 2026 Kore.ai Inc. All trademarks are property of their respective owners.

[](https://www.facebook.com/KoreDotAI)

Facebook

[](https://twitter.com/koredotai)

Twitter

[](https://www.linkedin.com/company/kore-inc/)

LinkedIn

[](https://www.youtube.com/Koreai)

YouTube

<http://t.me/koredotai>

Telegram

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Anirban Guha"
  },
  "dateModified" : "October 13, 2023, 12:28:51 PM",
  "datePublished" : "2018-04-09 10:19:29",
  "description" : "Know how bots built by the ones like Kore.ai are making waves at FIS 2018",
  "headline" : "Chatbots are Redefining Customer Relationships in Banks! Visit Kore.ai at FIS Connect to Learn More",
  "image" : {
    "@type" : "ImageObject",
    "url" : "https://info.kore.ai/hubfs/Banking_bot_blog.jpg"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://info.kore.ai/hubfs/kore.ai_logo.svg"
    },
    "name" : "Kore.ai"
  }
}
```