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Kore.ai Technical Blog

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experience automation

Craft Successful Conversational User Interfaces: Align User Intent With Developed Intent

In this article I illustrate how to achieve intent alignment by making use of the Kore.ai XO Platform Intent Discovery...

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A Benchmark for Verifying Chain-Of-Thought

A Chain-of-Thought is only as strong as its weakest link; a recent study from Google Research created a benchmark for...

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Seven RAG Engineering Failure Points

Retrieval-Augmented Generation (RAG) systems remains a compelling solution to the challenge of relevant up-to-date...

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UniMS-RAG: Unified Multi-Source RAG for Personalised Dialogue

This study explores how the RAG process can be decomposed, adding elements like multi-document retrieval, memory and...

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Chain-of-Symbol Prompting (CoS) For Large Language Models

LLMs need to understand a virtual spatial environment described through natural language while planning & achieving...

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Concise Chain-of-Thought (CCoT) Prompting

Traditional CoT comes at a cost of increased output token usage, CCoT prompting is a prompt-engineering technique which...

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Understanding LLM User Experience & Expectation

This study surfaces valuable insights into the frequency of LLM use together with user intents, expectations and...

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Meta Taxonomy Of LLM Correction & Refinement

A number of LLM techniques and classes of implementation are emerging, a fairly recent study created a meta taxonomy of...

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Considering Large Language Model Reasoning Step Length

When using Chain of Thought, what is the optimal number of steps to use?

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Chain Of Natural Language Inference (CoNLI)

Hallucination is categorised into subcategories of Context-Free Hallucination, Ungrounded Hallucination &...

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