What Makes a Chatbots Platform Truly Enterprise-class

Conversational AI is making rapid forays into the enterprise sector. As bots proliferate and impact many enterprise functions, the focus has...
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Chatbots Drive Away Banks’ Customer Service Nightmares, Deliver Superior Experience

By 2020 Fintech chatbots will become the norm as consumers will control 85% of the total business partnerships with banks through AI-powered...
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How AI Enabled Chatbots are Fueling the Growth of Conversational Commerce

Conversational commerce uses technologies consumers enjoy using — such as chat, messaging or other natural-language interfaces — with artificial...
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How AI is Transforming Enterprise Software Applications

Organizations with plans to modernize their enterprise applications systems should consider these trends. Enterprise IT is undergoing...
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Guide to Building Your Enterprise Chatbot Strategy

A proper chatbot strategy can be helpful to determine investment and forecasted gains, unify the approach across your business, and gain...
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How Kore.ai’s Automated Speech Recognition Engine Powers IVR Systems to Deliver Superior Customer Experience

Integrate your existing IVR applications with conversational bots to increase service efficiency. How to deliver superior customer service using...
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With Kore.ai Universal Bots, Discover Flexible, Scalable Ways of Building Bots for Enterprises

Universal bots allow you to create a new bot by linking several standard individual bots into one. Organizations that are focused on improving...
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How you can leverage Kore.ai ‘Smart Alerts’ for better customer service, improved communications

SMS alerts are a one-way communication, whereas Chatbots are interactive and enable two way conversations through ‘Smart Alerts’. Smart Alerts...
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Chatbots Show Why Managing ITSM Was Never This Easy

Chatbots, whether AI-powered or as virtual assistants, have made their way into our personal lives. But now enterprises are increasingly adopting...
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What Kore.ai’s Bots Platform 6.1 Means To Global Enterprises

Technologies such as electricity, telecommunications or the Internet have fundamentally changed our civilization so much that today we cannot...
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