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Kore.ai Blog

One-stop for everything related to AI-first
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Highlights of the Biden-Harris US Executive Order on AI

President Biden has issued an Executive Order that outlines a comprehensive strategy for advancing the responsible...

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Empower Supervisors to Streamline Contact Center Operations and Drive Efficiency

Contact Centers play a crucial role in ensuring customer satisfaction and maintaining a positive image for your brand....

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The Future of Virtual Assistant Development: The Rise of Zero-Shot and Few-Shot Learning Models

Keeping up with growing customer expectations is a tough battle for businesses. Customers have no loyalty and one or...

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Why ChatGPT Is Not A Replacement For Enterprise Conversational AI Platforms

As artificial intelligence aficionados, it is always exciting to see a new piece of AI technology that stands out from...

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How Contact Centers are Improving CSAT Scores while Reducing Service Costs with AI

Improving customer satisfaction sounds like it would be an easy task - you just need to make every customer on every...

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Kore.ai Virtual Assistant Platform Release 8.0 - Yet another giant leap in conversational AI

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Technologies like AI and automation are the backbone of the fourth industrial revolution. They aim...

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5 Ways in which 5G can Revolutionize Customer Experience for Europe

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The next generation of mobile wireless technology, popularly known as 5G, will represent a quantum...

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Manage Enterprise Knowledge Repository Scientifically and Retrieve Information Conversationally

Do you have a personal enterprise knowledge repository? How do you access your enterprise/team knowledge base? Do you...

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Top Intelligent Virtual Assistant Statistics to follow in 2020

Apart from being a rather confusing year, 2020 a decade since the Google Assistant came to exist as an application,...

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Why It’s Time to Make Virtual Assistants Part of Every Business Solution

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Artificial intelligence (AI) has become, for many of us, an integral part of our daily lives, and...

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